Cliff Cliff / London, UK

Better systems.
Clearer thinking.
Less noise.

I'm Cliff. A hands-on IT leader making technology more useful, more manageable, and a little less complicated.

Head of IT at pointblank music school.

My approach Let's talk

People. Systems. Good judgement.A little further down

01

The approach

Technology should
support the work.
Not get in the way.

Strategy matters. So does being the person who can make it work.

I lead IT at pointblank music school in London, working across the systems, security and decisions that keep a creative education environment running.

That means moving comfortably between the bigger picture and the practical detail. Microsoft 365 and Apple devices. Governance and everyday support. A considered plan and a problem that needs fixing today.

My starting point is simple: understand what people need, make a sensible decision, and build something the organisation can actually maintain.

01 /

Practical by design.

Start with the problem.
Not the product catalogue.

02 /

Security in the thinking.

Consider the risk early.
Not as an afterthought.

03 /

Keep it maintainable.

Make it work for the people
who will look after it.

02

Where I can help

A clear view.
Of the whole system.

Technical detail. Operational reality. Commercial judgement. The useful part is knowing how they fit together.

01

IT leadership & operations

Direction that holds up in day-to-day use. From mixed Apple and Windows estates to networking, procurement and service delivery, I bring a practical view of what needs to work, who depends on it, and how to keep it manageable.

IT strategyApple & WindowsProcurementService delivery

02

Microsoft 365 & digital workflows

Make better use of the tools already in the organisation. SharePoint, Microsoft Lists, Teams, Forms and Intune can support clearer information, better device management and more workable processes. The starting point is the need, not another subscription.

Microsoft 365SharePointIntuneWorkflow design

03

Cyber security & governance

Security and governance that people can understand and use. My work connects technical controls with clear responsibilities, data protection considerations, staff communication and the realities of an education setting.

Cyber securityData protectionEducationClear policies

04

Responsible AI & automation

Useful AI starts with a clear purpose and sensible boundaries. I work on the questions behind adoption: what information is involved, which tools are appropriate, who approves the use, and where a person remains responsible for the result.

AI governanceApproval workflowsAutomationStaff guidance

Hands-on where it matters. Strategic where it counts.

03

Selected work & project themes

From thinking
to doing.

A few areas where technology, people and good judgement meet. Approaches, not inflated success stories.

AI governance

Useful AI.
Clear boundaries.

Connecting AI adoption with data awareness, staff guidance and a workable approval process. Less uncertainty. More considered decisions.

Explore the approach

Microsoft 365 & workflows

One place.
Fewer workarounds.

Clear ownership, useful information and processes people can follow.

Explore the approach

IT operations & education

Support the room.
Not just the device.

Thinking about technology in the context of the people who use it.

Explore the approach

These pages describe areas of work and working methods, without sharing confidential operational details.

04

Notes from the work

A little less hype.
A little more thought.

All writing

Better systems3 min read

The best system is the one you can maintain.

A good handover is not an optional extra. It is part of the design.

AI & governance3 min read

Before adding AI, understand the process.

A useful starting point is the work itself, not the tool everyone is talking about.

Good judgement3 min read

Value is more than the price on the quote.

Look at the full decision: the cost, the support, the ownership and the way out.

05

Start a conversation

Something
to think through?

Whether it's a system that needs simplifying, a technology decision, or a sensible next step with AI. Let's start with the problem.

Talk to me on LinkedIn

Cliff Cliff
London, UK

A real conversation. No sales funnel.